Ask an Attorney a Question for FREE!
Auto theft claim thanking too long
My car was stolen 2 months ago, I had full coverage, GAP, and custom upgrade insurance for tires and rims. Car was recovered 2 weeks ago. long story short its been sitting ever since at auto mechanic, it wont start and no approval has been given to go forth.
Can’t get a return phone call of a straight answer, the standard answer is "investigation is still ongoing" iu think im getting the runaround. i just want it settled, i cant afford to keep the payments up since i bought a new car. what are my options??
You need to contact the Colorado Department of insurance and file a complaint (if the claim was file more than 30 days ago). The insurance company must give you a definite answer (more than investigation is on going). Investigation of what? Coverage issues? Damages? Value of the car? Can repairs be made?
If they do not declare your vehicle a total loss, then you gap coverage will not kick in. Contact your state commissioner, that usually gets the ball rolling.
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Got Questions?.
Please see more answers to recent personal injury and auto accident questions below:
For a Free Review of Your Case