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Diminished Value

by Sarah
(Plano, Texas)

I was in a car accident where the other driver was at fault and is insured by Geico. Geico accepted 100% liability for the claim.

My car is a 2009 Honda Civic Hybrid with just under 20k miles, and is in pristine condition.

The damages done to my car came to $13k in repairs, including replacement of part of the frame of the car. The repairs were done by the body shop of the dealership where I purchased the car, and I feel that they were done satisfactorily.

I am still asking for diminished value compensation from Geico, based on the extent of the damage and the age of my car. I have asked for $5k compensation for the loss in value.

A Geico agent came and looked at the car after the repairs were done, and they are offering me $900 since I did not provide 'proof' that there was any additional loss in value.

What sort of proof are they looking for?? I have been told I can resubmit my request with additional documentation for them to reconsider, but I have no idea what they are looking for!

Thank you so much for any insight you can provide!


Hello Sarah,

Anything that will show the lower value will help you. Ask the dealer how much will they take your can in a trade. Ask them for the difference between the prior to collision trade in value v. the "fixed value." Do this with a few dealers and ask for documentation in writing.

Also, pull your own carfax to show that your car has been reported. Anyone looking to buy your car will know about the collision and will impact the diminish value.

In the alternative, consider hiring a public adjuster or an individual appraiser to give you a quote as to the value of the car in as is condition.

Good Luck

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